COBS 16A.2 General client reporting and record keeping requirements

1. (1)

   A firm must provide a client with adequate reports on the service provided in a durable medium.

2. (2)

   The reports must include:

   1. (a)

      periodic communications to the client, taking into account the type and the complexity of the financial instruments or insurance-based investment products1 involved and the nature of the service provided to the client; and

   2. (b)

      where applicable, the costs associated with the transactions and services undertaken on behalf of the client.

[Note: article 25(6) of MIFID, article 30(5) of the IDD1]