1. (1)

   Subject to (2) this chapter applies to a firm when it:

   1. (a)

      holds financial instruments, is safeguarding and administering investments, is acting as trustee or depositary of an AIF or is acting as trustee or depositary of a UCITS,2 in accordance with CASS 6;

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   2. (aa)

      is acting as a small AIFM and carries on excluded custody activities in accordance with CASS 6; and/or4

   3. (b)

      holds client money in accordance with CASS 7.

2. (2)

   This chapter does not apply to a firm to which CASS 6 applies merely because it is:4

   4
   1. (a)

      a firm which arranges safeguarding and administration of assets; or4

   2. (b)

      a small AIFM carrying on those excluded custody activities that would amount to arranging safeguarding and administration of assets but for the exclusion in article 72AA of the RAO.4

A firm falling within CASS 10.1.1 R must maintain and be able to retrieve, in the manner described in this chapter, a CASS resolution pack.

For the purpose of this chapter, a firm will be treated as satisfying a rule in this chapter requiring it to include a document in its CASS resolution pack if a member of that firm'sgroup includes that document in its own CASS resolution pack, provided that:

1. (1)

   that group member is subject to the same rule; and

2. (2)

   the firm is still able to comply with CASS 10.1.7 R.

In relation to each document in a firm'sCASS resolution pack a firm must:

1. (1)

   put in place adequate arrangements to ensure that an administrator, receiver, trustee, liquidator or analogous officer appointed in respect of it or any material part of its property is able to retrieve each document as soon as practicable and in any event within 48 hours of that officer’s appointment; and

2. (2)

   ensure that it is able to retrieve each document as soon as practicable, and in any event within 48 hours, where it has taken a decision to do so or as a result of an FCA request.

Where documents are held by members of a firm'sgroup in accordance with CASS 10.1.6 R, the firm must have adequate arrangements in place with its group members which allow for delivery of the documents within the timeframe referred to in CASS 10.1.7 R.

1. (1)

   A firm must ensure that it reviews the content of its CASS resolution pack on an ongoing basis to ensure that it remains accurate

2. (2)

   In relation to any change of circumstances that has the effect of rendering inaccurate, in any material respect, the content of a document specified in CASS 10.2.1 R, a firm must ensure that any inaccuracy is corrected promptly and in any event no more than five business days after the change of circumstances arose.

The individual to whom responsibility for CASS operational oversight has been allocated under CASS 1A.3.1 R, CASS 1A.3.1A R1 or, as the case may be, CASS 1A.3.1CR (2)1, must report at least annually to the firm'sgoverning body in respect of compliance with the rules in this chapter.

A firm must notify the FCA in writing immediately if it has not complied with, or is unable to comply with, CASS 10.1.3 R.

A firm must include within its CASS resolution pack:

1. (1)

   a master document containing information sufficient to retrieve each document in the firm'sCASS resolution pack;

2. (2)

   a document which identifies the institutions the firm has appointed (including through an appointed representative, tied agent, field representative or other agent):

   1. (a)

      in the case of client money, for the placement of money in accordance with CASS 7.4.1 R or to hold or control client money in accordance with CASS 7.5.2 R; and

   2. (b)

      in the case of safe custody assets, for the deposit of those assets in accordance with CASS 6.3.1 R;

3. (3)

   a document which identifies each appointed representative, tied agent, field representative or other agent of the firm which receives client money or safe custody assets in its capacity as the firm's agent;

4. (4)

   a document which identifies:

   1. (a)

      each senior manager and director and any other individual and the nature of their responsibility within the firm who is critical or important to the performance of operational functions related to any of the obligations imposed on the firm by CASS 6 or CASS 7; and

   2. (b)

      the individual to whom responsibility for CASS operational oversight has been allocated under CASS 1A.3.1 R or, as the case may be, to whom the CASS operational oversight function has been allocated under CASS 1A.3.1A R;

5. (5)

   for each institution identified in CASS 10.2.1R (2), a copy of each executed agreement, including any side letters or other agreements used to clarify or modify the terms of the executed agreement, between that institution and the firm that relates to the holding of client money or safe custody assets including any written notification or trust acknowledgement letterssent or received pursuant to CASS 7.8;

6. (6)

   a document which:

   1. (a)

      identifies each member of the firm'sgroup involved in operational functions related to any obligations imposed on the firm under CASS 6 or CASS 7, including in the case of a member that is a nominee company, identification as such; and

   2. (b)

      identifies each third party which the firm uses for the performance of operational functions related to any of the obligations imposed on the firm by CASS 6 or CASS 7; and

   3. (c)

      for each group member identified in (a), the type of entity (such as branch, subsidiary and or nominee company) the group member is, its jurisdiction of incorporation if applicable, and a description of its related operational functions;

7. (7)

   a copy of each executed agreement, including any side letters or other agreements used to clarify or modify the terms of the executed agreement, between the firm and each third party identified in (6)(b);

8. (8)

   where the firm relies on a third party identified in (6)(b), a document which describes how to:

   1. (a)

      gain access to relevant information held by that third party; and

   2. (b)

      effect a transfer of any of the client money or safe custody assets held by the firm, but controlled by that third party; and

9. (9)

   a copy of the firm's manual in which are recorded its procedures for the management, recording and transfer of the client money and safe custody assets that it holds.

For the purpose of CASS 10.2.1R (2), a firm must ensure that the document records:

1. (1)

   the full name of the individual institution in question;

2. (2)

   the postal and email address and telephone number of that institution; and

3. (3)

   the numbers of all accounts opened by that firm with that institution.

A firm must include, as applicable, within its CASS resolution pack the records required under:

1. (1)

   CASS 6.3.1R (4) (safe custody assets: appropriateness of the firm’s selection of a third party);

2. (2)

   CASS 6.4.3 R (firm’s use of safe custody assets);

3. (3)

   CASS 6.5.1 R (safe custody assets held for each client), including internal reconciliations carried out pursuant to CASS 6.5.2 R as explained in the guidance at CASS 6.5.4 G;

4. (4)

   CASS 6.5.2A R (client agreements: firm’s right to use);

5. (5)

   CASS 6.5.6 R (Reconciliations with external records);

6. (6)

   CASS 7.4.10 R (client money: appropriateness of the firm’s selection of a third party);

7. (7)

   CASS 7.6.1 R (client money held for each client), including internal reconciliations carried out pursuant to CASS 7.6.2 R as explained in the guidance at CASS 7.6.6 G;

8. (8)

   CASS 7.6.7 R and CASS 7.6.8 R (method of internal reconciliation of client money balances);

9. (9)

   CASS 7.6.9 R (Reconciliations with external records);

10. (10)

    COBS 3.8.2 R (2)(a) and COBS 3.8.2 R (2)(c) (client categorisation); and

11. (11)

    COBS 8.1.4 R (retail and professional client agreements).