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ATCS 8.2 Publication of information about cash access facilities

ATCS 8.2.1R

1Each designated firm required to provide or procure the provision of required cash access services under ATCS 8.1.1R must, as soon as reasonably practicable, publish in writing the information set out in ATCS 8.2.2R in an easily accessible place on its website.

Information to be published

ATCS 8.2.2R

1The information referred to in ATCS 8.2.1R comprises the following details about any existing or new cash access facility that will be used to provide the required cash access services:

  1. (1)

    the address or location of any existing cash access facility, and the expected address or location of any new cash access facility;

  2. (2)

    opening hours;

  3. (3)

    accessibility information, including availability of wheelchair access, hearing loop and audio assistance;

  4. (4)

    details of which specified cash access services will be available;

  5. (5)

    whether each specified cash access service will allow for a reasonable mix of both coins and banknotes to be deposited or withdrawn (as appropriate);

  6. (6)

    what (if any) assisted cash access services will be available;

  7. (7)

    whether a balance enquiry service will be available;

  8. (8)

    the expected date from which the required cash access services will be provided (or, where applicable, that they are already being provided); and

  9. (9)

    whether the required cash access services are to be provided on a permanent or trial basis and, if the latter, details of the trial period.

ATCS 8.2.3R

1Designated firms must keep the information they publish under ATCS 8.2.1R up to date.

ATCS 8.2.4G
  1. (1)

    1A designated firm may not be in a position to give a definitive date under ATCS 8.2.2R(8). For example, it may still be negotiating a lease of premises. In such circumstances, the designated firm should provide its best estimate of the date or range of dates, explaining why it is unable at that point to be more definitive.

  2. (2)

    Examples of where the published information should be updated are where there has been a review under ATCS 9, where no additional cash access services will be provided as a result of ATCS 8.1.11R or where the cash access assessment has been updated under ATCS 8.1.12R.