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    2024-11-21

ATCS 4.1 When a cash access assessment must be undertaken

General rule

ATCS 4.1.1R

1Subject to ATCS 4.2, each designated firm is responsible for undertaking a cash access assessment in the following circumstances:

  1. (1)

    when a notification under ATCS 2.1.1R (concerning closures of designated firms) is received by a designated coordination body in whose cash access coordination arrangements the designated firm participates, or is given or received by it as a non-participating designated firm;

  2. (2)

    when a notification under ATCS 2.2.1R (concerning closures of persons other than designated firms):

    1. (a)

      is received by a designated coordination body in whose cash access coordination arrangements the designated firm participates, or is given or received by it as a non-participating designated firm; or

    2. (b)

      (where there is no one else to notify under ATCS 2.2.1R) is given by a designated person to the FCA; and

  3. (3)

    in relation to cash access requests:

    1. (a)

      when a notification under ATCS 3.3.6R is received by a designated coordination body in whose cash access coordination arrangements the designated firm participates, or is given or received by it as a non-participating designated firm; or

    2. (b)

      (where there is no one to notify under ATCS 3.3.6R) when a designated person receives the cash access request.

ATCS 4.1.2G

1ATCS 4.2 explains when a designated coordination body may undertake a cash access assessment for a designated firm, and contains rules and guidance about the designated coordination body’s role when it does.

ATCS 4.1.3R

1The cash access assessment must be undertaken in accordance with ATCS 5.

ATCS 4.1.4R

1ATCS 4.1.1R is subject to the exceptions set out in ATCS 4.1.7R to ATCS 4.1.16R.

ATCS 4.1.5G
  1. (1)

    1The exceptions in ATCS 4.1.7R, ATCS 4.1.9R and ATCS 4.1.10R apply to the requirement to undertake a cash access assessment in the case of a relevant closure.

  2. (2)

    The exceptions in ATCS 4.1.11R, ATCS 4.1.13R and ATCS 4.1.16R apply to the requirement to undertake a cash access assessment following a cash access request.

Timing

ATCS 4.1.6R

1Where the requirement for a cash access assessment is triggered under ATCS 4.1.1R, it must be completed:

  1. (1)

    as soon as reasonably practicable; and

  2. (2)

    save in exceptional circumstances for reasons beyond the control of the designated person undertaking it, within 12 weeks of the notification or other circumstances described in ATCS 4.1.1R as triggering the requirement.

Exception: ATMs at same site

ATCS 4.1.7R

1ATCS 4.1.1R(1) and ATCS 4.1.1R(2) do not apply where the relevant closure relates to one or more automatic teller machines located at the same site provided:

  1. (1)

    one or more automatic teller machines will remain at the site after the relevant closure; and

  2. (2)

    specified cash access services of the type subject to the relevant closure will continue to be provided along with any specified cash access facility feature subject to the relevant closure through the remaining machine(s) (individually or collectively) 24 hours a day.

ATCS 4.1.8G
  1. (1)

    1There is no requirement in ATCS 4.1.7R that the specified cash access services at the remaining machine(s) must be provided by the same provider(s) who provided them through the machine(s) which is/are the subject of the relevant closure. The focus is on the availability of the type of specified cash access service, not on the identity of the provider.

  2. (2)

    Where an automatic teller machine is closed for repair, enhancement or replacement at the same location, the repaired, enhanced or replaced machine should be regarded as the same machine. As long as the work will not result in a material reduction or change in provision of cash access services provided through the machine and the closure does not last for 6 months or more, it is not a relevant closure.

Exception: change in circumstances

ATCS 4.1.9R

1A cash access assessment does not have to be undertaken under ATCS 4.1.1R(1) (or completed, if already begun) where the designated firm whose cash access facility was the subject of the relevant closure gives any notification required by ATCS 2.1.4R.

ATCS 4.1.10R

1A cash access assessment does not have to be undertaken under ATCS 4.1.1R(2) (or completed, if already begun) where any notification required by ATCS 2.2.4R is given with respect to the cash access facility that was the subject of the relevant closure.

Exception: earlier cash access assessment covering same ground

ATCS 4.1.11R

1ATCS 4.1.1R(3) does not apply to the extent that a cash access assessment is already being undertaken or has been completed within 1 year prior to receipt of the cash access request (including by way of update or revision under the rules in this sourcebook), which covers:

  1. (1)

    the same or substantially the same local area as the one to which the cash access request relates; and

  2. (2)

    the specified cash access services and specified cash access facility features covered by the cash access request.

ATCS 4.1.12G
  1. (1)

    1See ATCS 5.3.2R and ATCS 5.3.3G on how to establish the local area.

  2. (2)

    See ATCS 5.3.7R on how to establish which specified cash access services and specified cash access facility features a cash access request is treated as covering.

  3. (3)

    The effect of ATCS 4.1.11R is that where some, but not all, of the same specified cash access services and specified cash access facility features covered by the cash access request are being or were assessed in the earlier cash access assessment, a new cash access assessment will need to be undertaken in respect of those that are/were not covered.

Exception: insufficient interest

ATCS 4.1.13R

1ATCS 4.1.1R(3) does not apply where the cash access requester has insufficient interest in whether there is reasonable provision of cash access services in the local area to which the cash access request relates.

ATCS 4.1.14R

1Cash access requesters with sufficient interest for the purposes of ATCS 4.1.13R include:

  1. (1)

    the FCA;

  2. (2)

    the persons referred to in ATCS 5.3.2R;

  3. (3)

    persons who regularly visit the local area; and

  4. (4)

    authorities, organisations, groups and other persons who represent those in (2) and reasonably seek to advance their interests, or otherwise have a legitimate interest in the outcome of the cash access assessment.

ATCS 4.1.15G
  1. (1)

    1Examples of cash access requesters who should be regarded as falling within ATCS 4.1.14R(4) include:

    1. (a)

      local community groups;

    2. (b)

      groups or charities who help cash users in vulnerable circumstances in the local area, such as local carers or mental health support groups or charities;

    3. (c)

      the Member of Parliament and any Member of the Senedd, Scottish Parliament or Northern Ireland Assembly for the relevant local area; and

    4. (d)

      the relevant local authority.

  2. (2)

    See ATCS 5.3.2R and ATCS 5.3.3G on how to establish the local area.

Exception: cash access request wit

ATCS 4.1.16R

1A cash access assessment does not have to be undertaken under ATCS 4.1.1R(3) (or completed, if already begun) where, prior to its completion, the cash access requester clearly indicates in writing to the designated person to whom they submitted the cash access request in accordance with ATCS 3.1.2R(4) or ATCS 3.1.3R(2) that they are withdrawing it.

ATCS 4.1.17G

1There may be cases where a cash access requester is not fully aware of all the cash access services available to them in an area. If the relevant designated person engages with them to explain what is available, this may in some cases lead to the cash access request being withdrawn.