ATCS 10.2 Categories of information

1Subject to ATCS 10.1.3R, the information that should be published under ATCS 10.1.1R(1) includes details of the following for each cash access facility where any cash access services are provided, insofar as relevant to the particular type of facility:

1. (1)

   the type of cash access facility;

2. (2)

   its address or location;

3. (3)

   which of the specified cash access services are available;

4. (4)

   opening hours;

5. (5)

   accessibility information, including availability of wheelchair access, hearing loop and audio assistance;

6. (6)

   what (if any) assisted cash access services are available;

7. (7)

   whether each cash access service allows for a reasonable mix of both coins and banknotes to be deposited or withdrawn (as appropriate);

8. (8)

   whether a balance enquiry service is available;

9. (9)

   whether personal identification number (PIN) management services are available; and

10. (10)

    whether any cash access services provided in relation to relevant personal current accounts are provided free of charge and, if not, what the charges are.

1The details in ATCS 10.2.1G are not intended to be exhaustive. Additional details should be published where these would be helpful to customers.